Frequently Asked Questions

 

General

If we are still announcing the bonus, we still have enough left for your order, yes. If there is any mixup—like if we have 12 left but you order 20 copies—we will email you before shipping anything.

Category: General

Finding Our Books

If you’re traveling to the U.S. from abroad and want help locating our books locally, drop us a line in advance with the contact form below and we’ll point you in the right direction.

Shipping

Bazillion Points ships orders hourly from our main stash of books in the center of the United States.

Shipments within the United States will arrive within 2-7 postal delivery days.

Shipments outside the United States will arrive within 7-14 postage delivery days.

Category: Shipping

For orders outside the U.S., the weight of the contents of your cart is sent along with your postal code and country to the USPS servers, and actual postage cost is returned and added to your total.

In cases where multiple delivery options exist, the least expensive actual cost is always returned.

All orders within the United States pay a flat rate of $5.95, regardless of quantity. Cheers.

Category: Shipping

Since we began work in 2008, the cost of shipping our big, heavy books overseas has risen 300 percent. On the positive side, 99.9% of all shipments reach their destination within a week or two—we’re thankful for reliable delivery. But the cost is high. When possible, it makes sense overseas to look for books locally. Any good bookstore will be able to order all our titles. We are also represented by record shops around the globe, from Brazil to China. Currently, the Book Depository sells our entire catalog with small discounts and free shipping worldwide. You won’t get our patches, badges, or other bonuses, but you will get the same books.

Yes, we could solve the problem by making smaller, lightweight books…but we never will!

Category: Shipping

Payment

Your payment is completely secure. Not only do we not store any credit card information, we don’t ever even see it. Our credit card processor handles the transaction. And your personal details are transferred entirely via secure https during every step of the transaction. Even this FAQ is secure!

Category: Payment

Sorry about that—our payment filters are pretty strict. Believe it or not, there are people running around out there using stolen cards and credentials, we want to be the brick wall that stops them flat.

First, please make sure your billing address matches your credit card address. Usually the problem here is a simple change in how the info is written.

But no matter what don’t let some computer stand in the way of you and a good book. Contact us with the form below with your cart contents and email address, and we’ll send you a secure custom invoice payable by credit card.

Category: Payment

Publicity

Media queries? Book reviewers? Do you need an expert source? That’s us, we have a bazillion answers. Contact us

Category: Publicity

Foreign Rights

Many Bazillion Points books are available to license for translation. Our books are currently offered in translation in Argentina, Bulgaria, Finland, France, Germany, Italy, Japan, Poland, Spain, and elsewhere. If you would like to see one of our titles translated into your native language, drop us a line and let us know what local publishers we should approach.

We are also interested in licensing unique books for publication in English. For inquiries, please contact us. Thank you!

Category: Foreign Rights

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